Hello everyone. I just recently bought a Scion TC in Flint Mica on Sunday the 16th. The dealership, Symes Scion of Pasadena (California), told me the car was currently ground status and would arrive Tuesday. I went ahead and bought the car and filled out all the paperwork. Well Tuesday comes around and no car and from that day it turned into a " oh, it should be here tomorrow" and today is Saturday. I went ahead complained for a long time and they ended giving me a free rent a car, Pontiac G6. Thats great and all but I want the car I purchased. I need to get to work and school and the only reason I bought from them was the fact that they said it would be here Tuesday. I called Northridge Scion and talked to the manager to see if they had the car so I could cancel my contract with Pasadena and buy from them. The moment the manager found out I was buying from Pasadena they went ahead and told me that they knew Pasadena and that they wouldn't screw me in my deal and so on. They calmed me down and told me my VIN number without me telling them and told me the car would most likely be there Monday. When I purchased the car from Pasadena the MSRP was 17600.00 so I asked what was added that I am being charged 85.00 more. They could not tell me what it was. Too excited in buying a new car and thinking it was to arrive a day later I went ahead and just bought the car. The manager in Northidge was the one who told me the extra was the floor mats. I called Scion and left a bad review for Pasadena for making promises they cant live up to. I also remember reading something on this site about someone having a accident and being so impressed with the safety of the car that they went ahead and purchased another one. I told them about that and they took the websites name and said they like hearing about things like that. My two questions to ask are 1) How long did some of you wait when you were told the car was ground status ? The port it lands here is Long Beach which is a 30 min drive to Pasadena, 2) Does anyone know if the SRS Side and Curtain airbags can be added on to the car after purchase like if it where an accessory since thats what its considered ? Well, don't buy from Pasadena if you want a Scion and I am looking forward to meeting other TC owners here and learning from you guys on parts and accessorys for the car. Bye.
Posts by Phoneticz
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Thanks for the welcome. I have only signed paperwork to claim the vehicle and the dealership will process the paperwork once the car arrives. They do this to basically secure a deal so no one else can purhcase the car. I think Pasadena made the mistake in giving me a date the car would be ready and every other dealership has told me that they should have never gave me a certain date. And the other dealership in Northridge told me that was lucky the car was wold to me at 17600.00 and said they might have screwed up and saved you 60 bucks. All the dealer had to tell me was not sure when the car will be in but we will give you call when it does. That would have been much better then telling me a date and having the car not show up and everytime i would call they would say oh it will be here tomorrow for the next 5 days. Its not like im purchasing a 20.00 dollar #### from online and its supposed to be 2-3 business days and i get extremely anger cause it arrived 3 days after. Anyway, basically I just wanted to see what ya'll thought about it and how long the wait time was when the car was on the ground already not from time of purcahse.
Yeah, I understand its out of the dealers hands when it comes to deliever. I just think the dealer shouldnt garauntee a certain day when they cant. Every other dealer told me that they could not tell me a date the car would arrrive but for some reason Pasadena felt like they knew exactly when it was coming. Only reason I ended up buying from them cause I had no vehicle to get to work or school and them telling me that the car would be there Tuesday was perfect. I just think there mistake was giving me a certain date saying it will here that day. Thats the part I am frustrated about. Now im getting told it will arrive 95 percent on Monday. We'll see. I just cant wait to drive the damn car off the lot, its been 8 months I havent had a car since my last diasters crash on the freeway that I managed to walk away from. Came close to death twice that night. ####### hit me and ran.
Well its Monday and more frustration is building with the dealership that can not for the life of them provide customer service. I called in this monring to check to see if the car had arrived over the weekend by chance since they already are almost a week past due. The lady I spoke with said yes its here and will be ready in the afternoon. I called later from work to verify so I could pick it up at lunch and my sales lady said nope it was not in. I was so pissed. I called back and talked to the owner who was an idot. He said he doesnt know why its taking so long cause it supposedly should have been here last thursday he says. So he said he was going to call the port to find out what the hold up is. I swear Pasadena has to be the stupidest dealership I have ever come across. These people have no clue what they are doing. I can assure you I will make sure no one I know buys a car from them every. I have already called Scion twice and complained and they are going to contact the dealership and find out whats going on. This is pathetic. I want my damn car already! lol.
Oh and as for the rattling I believe its only being affected by those who have 2005 models and the person from Scion when I called said they have issued reports to the dealers regarding this problem and the dealers shuold fix it if you take your car in.
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