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A transcript from my chat with Zion over at the Scion Chat just a few moments ago:
You are now chatting with Zion.
Marty: Good morning, Zion.
Zion: Hello Marty
Marty: I have a couple questions about my tC.
Marty: First, I know others have asked you about the sunroof noises on the tC. What's the latest from the company on that?
Zion: We have proposed repairs but still finalizing its countermeasures.
Marty: How will I know when a repair plan is finalized?
Zion: Your dealer should be able to update you. Also, If you're experiencing the sounds now, you should already address them with your local Scion dealership.
Marty: Okay, thanks. The other question I had dealt with rattling noises that seem to come from the back or hatch area of the car. Do you know anything about this?
Zion: I apologize, no. You'll also want to inform this to your Scion dealer so that they can notify the proper avenues.
Marty: Okay. I am currently waiting on a call back from the dealership. Thanks for your help!
Zion: Thanks as well, Marty!
So, that's it for now. Sounds like they're a little farther along with a resolution for the sunroof noises than they were the last time I heard anything about it. I'm going to try to take my tC to the dealership this week or next.
You are now chatting with Zion.
Marty: Good morning, Zion.
Zion: Hello Marty
Marty: I have a couple questions about my tC.
Marty: First, I know others have asked you about the sunroof noises on the tC. What's the latest from the company on that?
Zion: We have proposed repairs but still finalizing its countermeasures.
Marty: How will I know when a repair plan is finalized?
Zion: Your dealer should be able to update you. Also, If you're experiencing the sounds now, you should already address them with your local Scion dealership.
Marty: Okay, thanks. The other question I had dealt with rattling noises that seem to come from the back or hatch area of the car. Do you know anything about this?
Zion: I apologize, no. You'll also want to inform this to your Scion dealer so that they can notify the proper avenues.
Marty: Okay. I am currently waiting on a call back from the dealership. Thanks for your help!
Zion: Thanks as well, Marty!
So, that's it for now. Sounds like they're a little farther along with a resolution for the sunroof noises than they were the last time I heard anything about it. I'm going to try to take my tC to the dealership this week or next.