Took me a year to "teach" my local dealer common customer service principles, but now they know who I am, know that I don't like leaving the car with them, know that they are not supposed to scratch body and interior parts, know that my car is lowered and that they have to be careful putting it on the lift.
They consider me one of their best customers, though I haven't spent a penny there - did not even buy a car from them. All it took was communication.
They consider me one of their best customers, though I haven't spent a penny there - did not even buy a car from them. All it took was communication.