I haven't had my car long but so far the dealer has been great. The guy that sold me the car was about 25 and asian, he has a celica and wants a tC so he knew like EVERYTHING about em. Fast call backs, they gave me their undevided atttention at the time of purchase as well as the 2-3 trips I've made back to pick up stuff and get my car tinted.Originally posted by $The TC$ @HTown@Jul 18 2005, 10:45 PM
Am I the only one who is less that satisfied by the service I've gotten at my dealership. I thought scion was supposed to be a brand that prides itself on customer service and satisfaction. It seems to me like the guys at my dealership don't really know nor care too much about my car or me. Its like once I signed the paperwork and started making payments, they're not too concerned about any problems I might be having.
Plus I had many issues in waited for delivery, ie. being told it would take 2-4 weeks, when it ending up taking 8+. I know its a relatively new brand but come on, I was getting all these customer satisfaction survey emails and phone calls days after I got the car, but since I've been having minor problems (clutch pedal, sunroof rattle, dented rim/blown tire) they seem too busy to care. Anyone else with scion dealer horror stories? BTW im from PA
The paint was a little weird on the passenger side in one small spot they fixed that and I got a door ding at work on my driver side (already) and they fixed that too for no charge! Hopefully I won't have any problems but if I do I hope I can expect the same great service I've gotten so far!